Legal notice

Seller	TIMY Inc.
Operations Manager	Mayuko Ikebata
Head Office Address	2-3-1-2603 Atago, Minato-ku, Tokyo, Japan
Telephone	+81-3-3434-2331
Customer Support Hours	Weekdays, 11:00 AM – 3:00 PM (JST)
Email	timy@timy-inc.com
Website	https://musubi-timy.com/
Product Pricing	All product prices are listed on the respective product pages.
Additional Fees	Consumption tax (as applicable) Flat-rate shipping fee: ¥2,500 (within Tokyo’s 23 wards)
Delivery Timeframe	Orders are shipped within 7 business days after payment is confirmed. For pre-order items, shipping will commence sequentially once products are ready, in accordance with the scheduled release dates.
Payment Methods	Credit Card Note: If a payment is declined by the credit card company or financial institution, the customer’s access to services may be suspended. Payment must then be completed via a method designated by our company.
Cancellations, Returns, and Exchanges	Cancellations after shipment are not accepted. Exchanges are only available for defective items. No returns or exchanges are accepted under other circumstances. If a return, exchange, or cancellation is permitted, details including conditions, deadlines, and refund methods will be provided at that time.
Return & Exchange Shipping Fees	Shipping fees for defective or missing items will be covered by TIMY Inc.